PRIVACY POLICY

Privacy Policy

Muraico Automobile

Last Updated: August 20, 2026

Muraico Automobile respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you interact

with our website, services, forms, or communications.

Information We Collect

When you interact with Muraico Automobile, we may collect personal information including:

Name

Mobile phone number

Email address

Service address

Information related to automobile service requests, estimates, installations, repairs, or maintenance services

Any information voluntarily provided through forms, appointment bookings, service requests, or direct communication

How We Use Your Information

We use your information for legitimate business purposes including:

Responding to service inquiries and estimate requests

Scheduling service appointments and consultations

Sending appointment confirmations and reminders

Providing service updates and technician notifications

Responding to customer service requests

Processing billing and payment communications

Sending maintenance reminders

Sending informational or promotional communications when consent is provided

We only use personal information in ways that are necessary to operate our services and communicate with customers.

SMS Communications

If you provide your mobile phone number and opt in, Muraico Automobile may send you SMS (text) messages related to:

Appointment confirmations

Appointment reminders

Service scheduling updates

Technician notifications

Estimate and quote follow-ups

Maintenance reminders

Customer service communications

Billing and payment notifications

Occasional promotional or informational messages related to automobile services

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

Consent to receive text messages is not a condition of purchase.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience

and analyze website performance.

Cookies are small data files stored on your device that help us:

Understand how visitors interact with our website

Improve website functionality and performance

Remember user preferences

Analyze website traffic and engagement

You may disable cookies through your browser settings; however,

some features of the website may not function properly if cookies are disabled.

Data Sharing and Disclosure

Muraico Automobile does not sell, rent, or share your personal information,

including mobile phone numbers, with third parties or affiliates for marketing or promotional purposes.

SMS consent and mobile phone numbers will never be shared, sold, rented, or disclosed

to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, scheduling,

CRM platforms, and messaging providers, is permitted.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Your information may only be shared in limited circumstances including:

With trusted service providers that help operate our business systems (such as CRM platforms,

appointment scheduling tools, payment processors, or messaging services)

When required by law, regulation, or legal process

When necessary to protect the rights, safety, or security of our business, employees, or customers

These service providers are only permitted to use your information to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect

your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of data transmission over the internet can be guaranteed to be completely secure.

Changes to This Privacy Policy

Muraico Automobile may update this Privacy Policy from time to time.

When updates occur, the revised version will be posted on this page with an updated effective date.

We encourage users to review this page periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: [email protected]